Terms & Conditions:
In these terms and conditions “Great British Motor Shows” or ‘us’ or ‘the company’ refers to Great British Motor Shows Ltd. Great British Motor Shows sells gifts and products, tickets and promotes events on behalf of various show organisers on these terms and conditions and subject to any other terms, conditions or rules applicable to that event.
Tickets you purchase are for personal use. Except as we may agree, you and your party must not re-sell or transfer to anyone else (or seek to re-sell or transfer) the tickets in breach of the applicable terms. A breach of this condition will entitle Great British Motor Shows to cancel the tickets without prior notification, refund, compensation or liability.
In addition to the ticket price your order may require payment of a
booking fee per ticket, a transaction fees per order and/or other supplementary
fees which may apply to the event. These, if applicable, will be shown
during the online purchase.
If you order or buy more tickets than the maximum permitted per person, per card or per household, we may cancel all of the order or tickets, in which case you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid.
To prevent fraud and protect Great British Motor Shows and you, we may
carry out checks and/or you may be asked to provide additional information
(such as a copy of a credit or debit card statement) after your booking so we
can verify your purchase. If we suspect fraud we may cancel any order or
tickets and may not be refunded.
You must inform Great British Motor Shows (by emailing email@example.com) of any change of address, contact phone number or email address. Our preferred method to contact (and send tickets to) you is email, so you should take care to provide a current, valid email address and be aware that your email filter settings may treat our emails as spam or direct them to your junk folder.
An order for tickets is not complete until accepted by us. We try to ensure all prices are accurate but errors may occur. If we discover an error in the price of tickets you have ordered we will inform you as soon as possible and we may either cancel the order (in which case you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid) or give you the option of confirming your order at the correct price.
Tickets will be despatched to you electronically for most visitor, trade and group entries where applicable and suited to the venue or via post for trade stand or group bookings in some circumstances and sent to the email or postal address you provide during the booking process.
We will try to despatch tickets to you promptly by the despatch method agreed at the time of booking but we may, where reasonable, make tickets available for collection at the box office instead of posting them to you if:
You will be notified by phone, email or in writing (using the contact details provided by you) if this becomes necessary. Please note the conditions for box office collection at paragraph 11 below.
For trade stand/display bookings delivered by post, if you have provided an email address you will receive an email confirming your order when made via the online booking process.
We cannot usually specify the dates on which you will receive tickets. If you do not inform us of the non-receipt of tickets within a reasonable time (in any event least 72 hours before the event) we will have no liability to you.
If tickets for trade or display stands sent by post are returned to us
marked “addressee gone away”, “addressee unknown” or similar words
indicating that you do not reside at the address, your order may be cancelled
and the ticket price and any supplementary charges (but not the booking fee or
transaction fee) refunded, or your order may be made available for collection
at the box office.
Tickets cannot be transferred, exchanged, or refunded once purchased other than for the reasons set out in these terms and conditions.
Cancellation, change or postponement of an event
Decisions to change or cancel events are the responsibility of the Great
British Motor Shows. Great British Motor Shows cannot guarantee to
inform you of any change or cancellation of any event or be held responsible
for refunds or for any resulting costs you may incur for travel, accommodation,
any other related goods or service or other compensation.
You should always check that an event is going ahead at the scheduled
date, time and venue.
If Great British Motor Shows or its agents or promoters cancels an
event or makes significant changes to the venue, date, show time or (concerts
only) headline act and confirms this to Us, Great British Motor Shows will try
to inform you. This will usually be contacted by letter for phone
bookings or email for online bookings. In urgent cases it may be by
If an event is rescheduled, changed or moved, Great British Motor Shows will usually give you the option of either retaining or exchanging your tickets for the new date/location, or alternatively claiming a refund. Please note that any Booking Fee and any Transaction Fees, if charged, are not refundable in these circumstances.
Great British Motor Shows aims to always provide high quality services. Refunds are governed by these Terms and Conditions. If, for any reason you are entitled to a refund, in most cases you must return or destroy/delete any tickets you have:
If the event takes place but you do not receive the tickets you have purchased for any of following reasons you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid:
Any refund will usually be paid, using the same method you used to buy the tickets, within 30 days of the original date of the event or the date that we receive your returned tickets, whichever is later.
No refunds will be offered under any circumstances if you fail to comply
with the all terms and conditions applicable to those tickets, the venue or the
No duplicate tickets will be issued to replace tickets that have been lost or stolen after they have been delivered to you, and nor will such tickets be refunded.
For any enquiries or questions about your purchase, contact us at firstname.lastname@example.org and we will respond usually within 14 calendar days.
Trade Stand bookings:
When making a trade stand or stand to exhibit your car/vehicle, you will receive an email confirmation of the order. We will then arrange for the details to be posted to you usually within 14 days of the start of the event.
We can not accept any refunds for an individual stand booking within 90 days of the start of the event
To collect tickets at the box office the cardholder must present the card used to book the tickets as identification. Other identification or letters authorising collection may not be accepted and the tickets may be withheld at the box office.
Always check your tickets upon receipt and advise us promptly of any errors. Mistakes when ordering cannot always be corrected and any corrections are discretionary.
Attending an event
Great British Motor Shows has no responsibility whatsoever for any loss or damage of any kind suffered at or in connection with any event (including loss, damage or theft any personal property at an event).
Admission to an event is at all times subject to any terms, conditions or rules of Great British Motor Shows and the venue operator. If you breach those terms, conditions or rules then Woodward Classic Events or venue operator may refuse admission or require you or other ticket holders to leave the venue.
Amongst other things you will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending the event). The venue or Woodward Classic Events will have rights to refuse admission or eject you in certain circumstances and these are likely to include if you are involved with abusive, threatening, drunken or other anti-social behaviour, or carry offensive weapons or illegal or prohibited substances or make unauthorised audio, video or photographic recordings. There will often also be rules restricting or preventing the admission of latecomers.
Great British Motor Shows will highlight any terms, conditions or rules relating to the event of which it is aware and which it considers particularly significant, onerous or unusual. This will generally include age restrictions, ticket types etc. Information on where you can find full details of relevant terms, conditions or rules will be available from the venue operator via the box office or their website or during the online booking process.
Before you finalise your booking, please read all the information that
applies to the event and/or ticket. If you or any member of your party has
particular requirements please raise these when booking and we will endeavour
to address your query. There can be no guarantee that requirements can be met
if notified at the event.
When you receive your tickets check the details carefully. When attending the event, carry proof of age if appropriate.
Great British Motor Shows cannot be liable in any way for the acts or omissions of others (including Promoters and venue operators). However, Great British Motor Shows does not seek to exclude its liability to you for death or personal injury caused by its negligence, fraud or any other liability which cannot be lawfully excluded or limited.
The purchase by you of tickets and these terms and conditions (and any contractual or non-contractual matters arising in relation to these terms and conditions) are governed by English law and any disputes arising out of any transaction between you and Great British Motor Shows are subject to the exclusive jurisdiction of the English Courts.
Need help? Then please contact Great British Motor Shows using the details set out below, quoting the order number you were given at the time of purchasing your tickets (if applicable), and we’ll see what we can do to help.
For all other bookings:
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Great British Motor Shows or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at email@example.com.
Termination and Cancellation of Accounts
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions pertaining to the sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
They store the data on our behalf. They do not sell or use the data in any other way other than to help complete your order and allow us to help you and complete yoru order. Please refer to the links above for full policy.
We use suppliers for some of our gifts and in some cases, we will need to share your details with them for the bespoke engraving and dispatching of your goods where required.
In some cases, we have a number of key sponsors. Where you agree, we will share your data with these sponsors.
During the purchase of your ticket, we occasionally have offers from our selected partners. Where you opt to purchase any of these, we will of course share your details with those partners to ensure they fulfil your order. They will not sell or use your data for any other purposes.
Removal of your data
You may request us to remove your data from our and Flame Concepts’ systems. Please email us firstname.lastname@example.org to make this request.
For any specific questions or queries regarding how we use your data, please contact us at email@example.com